Tumbler Food Dispenser Pet Toy

### Shipping Policy

**Effective Date: [29/07/2024]**

Welcome to Shopflix!

We are committed to providing you with a smooth and efficient shipping experience. This Shipping Policy outlines our shipping practices, including delivery options, processing times, and other relevant details. By placing an order with us, you agree to the terms outlined in this policy.

**1. Shipping Destinations**

We offer shipping to a variety of destinations. Please check our website for a list of countries we currently ship to. If your location is not listed, contact us to inquire about shipping options.

**2. Processing Time**

**2.1 Order Processing**

Orders are typically processed within 1-2 business days. During peak times or special promotions, processing may take a little longer. We will notify you if there are any delays affecting your order.

**2.2 Order Confirmation**

Once your order is processed, you will receive a confirmation email with details about your purchase and a tracking number (if applicable). This email will include an estimated delivery date.

**3. Shipping Methods and Delivery Times**

**3.1 Shipping Options**

We offer various shipping options to meet your needs, including standard and expedited shipping. The available options and associated costs will be displayed at checkout.

**3.2 Estimated Delivery Times**

- **Standard Shipping**: Typically takes 5-10 business days, depending on your location.
- **Expedited Shipping**: Typically takes 2-5 business days. Delivery times may vary based on the shipping carrier and your location.

Please note that delivery times are estimates and may be affected by factors such as carrier delays, customs processing, and weather conditions.

**4. Shipping Costs**

Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your order, and your delivery location. Shipping costs will be displayed during the checkout process before you complete your purchase.

**5. Tracking Your Order**

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment on the carrier’s website. If you have any issues with tracking or need further assistance, please contact us.

**6. Shipping Restrictions**

Certain products may have shipping restrictions due to size, weight, or regulatory reasons. If any items in your order are subject to these restrictions, we will inform you and provide alternative solutions if available.

**7. International Orders**

For international orders, please be aware of the following:

- **Customs Duties and Taxes**: You may be responsible for any customs duties, taxes, or fees imposed by your country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient.
- **Customs Delays**: Customs processing can occasionally cause delays. We are not responsible for any additional delays caused by customs procedures.

**8. Address Accuracy**

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error after placing your order, contact us immediately to correct it.

**9. Lost or Damaged Orders**

If your order is lost or damaged during shipping, please contact us within 7 days of receiving your shipment or the estimated delivery date. We will assist you in filing a claim with the carrier and provide a resolution, such as a replacement or refund, as appropriate.

**10. Contact Us**

For any questions or concerns regarding shipping, please contact our customer service team at:

- **Email**: [info@shopflixofficial.com]
- **Phone**: [03394012333]

Thank you for shopping with Shopflix. We appreciate your business and are here to ensure you have a positive shopping experience!

— The Shopflix Team